Your privacy matters at mratm88. This document explains precisely what personal data we collect, how we use it, who we share it with, and the rights you hold as a Member of our platform.
Our Commitment
mratm88 collects only the personal information strictly necessary to operate your account, comply with regulatory obligations, and deliver a secure gaming experience.
Your personal information is never sold, rented, or traded to third parties for marketing purposes. We do not operate data brokerage activities of any kind.
All data transmitted between your device and the mratm88 platform is protected using bank-grade TLS/SSL encryption — the same standard used by major Malaysian financial institutions.
You have the right to access, correct, restrict, or request deletion of your personal data at any time. Submit a request through our 24/7 support team.
Cookies on mratm88 are used only for session management, security, analytics, and personalisation. You control your cookie preferences within your browser settings.
We will only send you promotional communications if you have explicitly opted in to receive them. You may unsubscribe from marketing emails at any time.
This Privacy Policy (hereinafter "the Policy") sets out the manner in which mratm88 (hereinafter "we", "us", "our", or "the Platform"), operating at https://mratm88.cam, collects, processes, stores, and protects the personal data of individuals (hereinafter "you", "the User", or "the Member") who access or use our online casino, sports betting, and gaming services.
mratm88 is committed to protecting your privacy and handling your personal data with transparency, care, and in accordance with applicable data protection principles. This Policy applies to all personal data collected through your registration, use of our platform, customer support interactions, and any other engagement with mratm88 services — whether accessed via desktop browser, mobile browser, or any other interface.
By registering an account with mratm88, or by continuing to access and use our platform after the publication of this Policy, you acknowledge that you have read and understood its contents and consent to the collection and processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions.
Malaysian Players: mratm88 serves players across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam. Your data is processed in accordance with the data protection principles applicable to our licensing jurisdiction. If you have questions about how Malaysian data protection frameworks apply to your information, please contact our support team.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
mratm88 collects personal data in the following categories, depending on how you interact with our platform:
| Category | Data Types | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, government-issued ID number (IC/Passport) | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration & account management |
| Financial Data | Payment method details (e-wallet IDs, bank account numbers), deposit/withdrawal history, transaction amounts in MYR | Deposits, withdrawals, and KYC |
| Technical Data | IP address, device type, browser type and version, operating system, session duration | Automatic collection during platform use |
| Behavioural Data | Game history, betting patterns, wager amounts, session frequency, bonus usage | Ongoing during platform use |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support interactions |
| Identity Verification Documents | Copies of Malaysian IC (MyKad), Driver's Licence, Passport, utility bills, selfie with ID | KYC verification process |
Sensitive Data: mratm88 does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required for responsible gambling interventions or regulatory compliance. Where such data is collected, explicit consent will be obtained.
mratm88 collects personal data through the following means:
You provide personal data directly to us when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to a survey or promotion, or update your account profile. All registration fields and KYC submission forms on the mratm88 platform are clearly labelled in English.
When you access the mratm88 platform, our systems automatically collect certain technical and behavioural data, including your IP address, device identifiers, browser type, operating system, pages visited, game sessions initiated, and session duration. This collection occurs through server logs, cookies, and similar tracking technologies as described in Section 8.
In some circumstances, mratm88 may receive personal data about you from third-party sources, including:
mratm88 processes your personal data only for specific, legitimate purposes. The table below summarises our primary processing activities and their legal bases:
mratm88 does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:
We engage certain third-party service providers who process data on our behalf, including payment processors, identity verification providers, cybersecurity firms, customer support software providers, and hosting infrastructure operators. These providers are bound by data processing agreements that restrict them from using your data for any purpose other than providing services to mratm88.
mratm88 will disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or lawful request. This includes reporting obligations under AML and CFT frameworks applicable to licensed gaming operators.
In the event of a merger, acquisition, sale of assets, or restructuring of mratm88's business operations, your personal data may be transferred to the successor entity. You will be notified of any such transfer and any material changes to the processing of your data that result from it.
mratm88 may share your data with third parties in other circumstances where you have provided explicit, informed consent for us to do so.
No Sale of Data: Under no circumstances does mratm88 sell or commercially exploit your personal data, including your gaming behaviour, financial information, or identity documents, to data brokers, advertisers, or any other third party for their independent commercial purposes.
mratm88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Upon expiry of the relevant retention period, personal data will be securely deleted, anonymised, or archived in accordance with mratm88's internal data management procedures.
The mratm88 platform uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience. By continuing to use our platform, you consent to our use of cookies in accordance with this section.
You may control and manage cookie settings through your browser's privacy or settings menu. Please note that disabling strictly necessary cookies will prevent certain platform functions from operating correctly. Disabling analytical cookies will not affect your ability to use the platform but will limit our ability to understand and improve the user experience.
mratm88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
Notwithstanding these measures, no method of electronic transmission or storage is entirely secure. mratm88 cannot guarantee absolute security of your data. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected Members as soon as reasonably practicable and take all necessary steps to mitigate the impact.
You are responsible for maintaining the security of your own account credentials. Do not share your mratm88 username or password with any third party. If you suspect unauthorised access to your account, contact our support team immediately via live chat.
mratm88 operates as an international online gaming platform. In the course of providing our services, your personal data may be transferred to and processed in countries other than your country of residence, including the jurisdiction in which our servers and data processors are located.
Where such transfers occur, mratm88 takes steps to ensure that your personal data receives an adequate level of protection, consistent with the data protection standards described in this Policy. This may include entering into data transfer agreements with recipient entities that incorporate appropriate safeguards, or relying on other lawful transfer mechanisms.
If you require further information about the specific safeguards in place for international transfers of your personal data, please contact our support team at [email protected].
As a Member of mratm88, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team via the live chat facility on the mratm88 platform or by email at [email protected]. We will respond to all verified requests within thirty (30) calendar days.
You have the right to request a copy of the personal data we hold about you, together with information about how it is processed and the legal basis for processing.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update basic account details directly within your account profile.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. Please note that certain data must be retained to comply with legal and regulatory obligations, and erasure requests cannot override these requirements.
You may request that we restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of the data or while a complaint is being investigated.
Where processing is based on consent or contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to the processing of your personal data where processing is based on legitimate interests, including for direct marketing purposes. Upon receipt of a valid objection to marketing, we will cease processing immediately.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal. To withdraw marketing consent, use the unsubscribe link in any marketing communication or contact our support team.
The mratm88 platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21 under any circumstances.
mratm88 employs mandatory age verification procedures at the point of registration and as part of the KYC process. Where we have reasonable grounds to believe that an individual under the age of 21 has registered an account, that account will be immediately suspended, all associated personal data will be reviewed and securely deleted (except where retention is required by law to document the underage access event), and any funds associated with the account will be handled in accordance with our minor-protection procedures.
If you believe that a minor may have accessed or registered on the mratm88 platform, please contact our support team immediately at [email protected] or via live chat. We take child protection obligations extremely seriously. For players aged 21 and above only.
The mratm88 platform integrates with a number of third-party service providers to deliver payment processing, identity verification, analytics, and security services. While we conduct thorough due diligence on all third-party processors, mratm88 is not responsible for the privacy practices of these providers in their capacity as independent data controllers.
Payment processors engaged by mratm88 — including those facilitating transactions via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency channels — are subject to their own privacy policies and security standards. mratm88 shares only the minimum data necessary to complete payment transactions.
The mratm88 platform does not contain links to external third-party websites for advertising or promotional purposes. Any references to third-party payment brands within the platform are for operational identification purposes only.
mratm88 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify active Members via in-platform notification or by email to the registered address on file, where practicable, prior to the changes taking effect.
The version of this Policy displaying the most recent "Last Updated" date at the top of this page constitutes the current operative version. We encourage you to review this Policy periodically to remain informed of how we protect and process your personal data.
Your continued use of the mratm88 platform following the publication of a revised Privacy Policy constitutes your acknowledgement of, and agreement to, the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by mratm88, please contact us through any of the following channels:
Further Resources: For more information about how mratm88 handles your account data in the context of gaming activity, please review our Terms & Conditions. For information about responsible gambling tools and the data associated with voluntary limit-setting, please visit our Responsible Gambling page.
We've built our privacy framework to give you confidence that your personal information is handled with the same care and professionalism that we bring to every aspect of the mratm88 platform. Over 350,000 Malaysian players trust us — come see why.
For players aged 21 and above only. Please gamble responsibly.